Privacy Policy & SMS Terms

MSM Networking Solutions LLC

Effective Date: January 1, 2026

Executive Summary (for leadership)

• Meets TCR / RingCentral SMS compliance requirements
• Includes mandatory non-sharing clause
• Covers data collection, usage, and protection
• Defines SMS consent, opt-in/out, and disclosures
• Structured for single-page website deployment

1. Introduction

MSM Networking Solutions LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services, including SMS communications.

2. Information We Collect

We may collect the following types of information:

2a. Personal Information

• Name
• Email address
• Phone number
• Company name
• Service-related details

2b. Technical Information

• IP address
• Browser type
• Device information
• Website usage data

3. How We Use Your Information

We use collected information to:

• Provide and manage IT services
• Communicate with clients and prospects
• Send appointment reminders and service updates
• Respond to inquiries and support requests
• Improve our services and website functionality
• Send billing notifications and administrative communications

4. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only:

• With service providers necessary to operate our business (under strict confidentiality)
• When required by law or legal process

Mandatory SMS Compliance Statement

Mobile Opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

5. Data Security

We implement appropriate technical and organizational safeguards to protect your data, including:

• Secure systems and access controls
• Encryption where applicable
• Regular monitoring and updates

6. Your Rights

You may:

• Request access to your data
• Request correction or deletion of your information
• Opt out of communications at any time

To exercise these rights, contact us at:

[Insert Email Address]

7. SMS Terms & Conditions

7a. SMS Consent Communication

Phone numbers collected for SMS communication will not be shared with third parties for marketing purposes.

7b. Types of SMS Communications

If you opt in to receive SMS messages from MSM Networking Solutions LLC, you may receive messages related to:

• Appointment reminders
• Service updates and follow-ups
• Support notifications
• Billing or account-related inquiries

7c. Example Message

“Hello, this is a reminder of your upcoming service appointment with MSM Networking Solutions LLC on [Date] at [Time]. Reply STOP to opt out.”

7d. Message Frequency

Message frequency may vary based on your interaction with our services.

You may receive up to 2–4 messages per week related to service updates, appointments, or account activity.

7e. Potential Fees

Standard message and data rates may apply based on your mobile carrier plan. MSM Networking Solutions LLC is not responsible for these charges.

7f. Opt-In Methods

You may opt in to receive SMS communications through:

• Verbal consent during consultation or support calls
• Submitting an online form on our website
• Signing a service agreement or intake form

7g. Opt-Out Method

You may opt out at any time by:

• Replying “STOP” to any SMS message
• Contacting us directly at [Insert Email or Phone Number]

7h. Help / Support

For assistance:

• Reply “HELP” to any SMS message
• Or visit: [Insert Website URL]

7i. Additional Options

You may choose not to receive SMS messages by not selecting SMS consent options on our forms.

7j. Standard Messaging Disclosures

• Message and data rates may apply
• You can opt out at any time by texting STOP
• For assistance, text HELP or visit our website
• Message frequency may vary

8. Website Usage & Cookies

We may use cookies or similar technologies to:

• Enhance user experience
• Track website performance
• Analyze usage trends

You may disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Information

MSM Networking Solutions LLC

6001 Case Ave. Detroit, MI 48202

3133414280

info@msm-nsi.com

www.msm-nsi.com